Where can I buy JR Pass and Welcome Suica in Japan? JR EAST Travel Service Center

  • JR East Travel Service Center
JR EAST Travel Service Center exterior
Do you know about JR EAST Travel Service Centers located at major JR East stations and Narita and Haneda airports?
At JR EAST Travel Service Centers, you can exchange and purchase JR Passes including the "JR EAST PASS" as well as tickets for all JR lines in Japan. You can also purchase tickets for all JR lines in Japan.
JR East Travel Service Center

What is JR EAST Travel Service Center?

JR EAST Travel Service Centers are located at major JR East stations and provide sightseeing information and various travel consultations. We are here to help you make the most of your trip.
JR EAST Travel Service Center counter
JR EAST Travel Service Center counter
We have English-speaking staff, so even if you do not understand Japanese, please feel free to visit us. We can also provide tickets in English.
Ticket in English

Major JR Passes available at JR EAST Travel Service Centers (Products handled vary from store to store.)

JR PASS" is the generic name for railroad passes issued by the JR Group for foreigners. In addition to the JAPAN RAIL PASS, which can be used on all JR lines in Japan (the JAPAN RAIL PASS is a pass jointly offered by the six JR Group companies and is an economical and convenient ticket suitable for traveling throughout Japan by rail), there are also regional JR Passes available. If you use the JR Pass according to your destination and schedule, you can save a lot of money on transportation costs and use the Shinkansen and limited express trains, making your travel more efficient.
JR EAST Travel Service Center offers the JR EAST PASS series and other passes for a variety of destinations. Please ask the staff if you have any questions. In addition, it is possible to exchange or purchase passes purchased outside Japan. Please note that the products handled vary from store to store.


↓For details of the JAPAN RAIL PASS, click here↓.
JAPAN RAIL PASS
JR EAST PASS (Tohoku area) is recommended for those going to Tohoku area such as Aomori, Akita and Sendai!
↓Click here for details.
JR EAST PASS -Tohoku area -
JR EAST PASS (Nagano, Niigata area) is recommended for those who travel to Shinetsu area such as Nagano and Niigata!
↓Click here for details.
JR EAST PASS -Nagano, Niigata area-
JR TOKYO Wide Pass is recommended for those who travel to Tokyo suburban areas such as Nikko and Kawaguchiko!
↓Click here for more details.
JR TOKYO Wide Pass
JR East-South Hokkaido Rail Pass is recommended for travelers going to various places from Hakodate to Tokyo suburban areas! (For short-stay travelers only)
↓For details, click here↓.
JR East-South Hokkaido Rail Pass
JR Tohoku-South Hokkaido Rail Pass is recommended for those who travel only to Tohoku area such as Hakodate and Aomori! (For short-stay travelers only)
↓For details, click here↓
JR Tohoku-South Hokkaido Rail Pass
Hokuriku Arch Pass is recommended for those who travel to Hokuriku area such as Toyama, Kanazawa and Fukui! (For short-stay travelers only)
↓For details, click here↓
Hokuriku Arch Pass
N'EX TOKYO Round Trip Ticket is recommended for travelers going to Tokyo, Shinjuku, etc. from Narita Airport!
↓Click here for more details.
N'EX TOKYO Round Trip TIcket
Various "JR Passes" etc.

IC cards sold at JR EAST Travel Service Center

Welcome Suica (only at some stores)

Welcome Suica is an electronic money that can be used for train, bus and shopping.
If you charge money to Welcome Suica in advance, you don't need to buy a ticket from a ticket machine, just touch the ticket gate to get on the train smoothly. The service is available not only on JR East lines, but also on subways, buses, etc. (Please check "Areas where Welcome Suica is available" for details.) Please note that only cash can be recharged after purchase.
In addition, Welcome Suica can also be used as electronic money. You can use it to purchase drinks from vending machines, coffee from in-train vending machines, and snacks at convenience stores without the need to prepare cash. You will no longer have to worry about being left with a lot of cash before you return to your home country.
Welcome Suica (image)
For more information about Welcome Suica, please check the official website.
↓For more details, click here↓.
Welcome Suica

Let JR EAST Travel Service Center take care of your JR East East travel!

There are many attractive sightseeing spots in JR East area in each season, such as cherry blossoms in spring, festivals and fireworks in summer, autumn leaves in fall, and snow in winter.
Please visit JR EAST Travel Service Center to gather information on sightseeing in East Japan area, and get a ticket and get on a train to go out as soon as possible.
Various sightseeing information
Handmade decorations inside the store by the store staff will make you feel welcome.

Which stations have JR EAST Travel Service Centers?

Kanto and the surrounding area

TAKANAWA GATEWAY Travel Service Center: JR Takanawa Gateway Station (OPEN March 27, 2025 *Only cashless stores are available)

Haneda Airport: Tokyo Monorail Haneda Airport Terminal 3 Station

JR EAST Travel Service Center (Haneda)

Narita Airport: JR Narita Airport Station

JR EAST Travel Service Center ( Narita)

Airport Terminal 2: JR Airport Terminal 2 Station

JR EAST Travel Service Center ( Narita)

Tokyo: JR Tokyo Station

JR EAST Travel Service Center (Tokyo Station)

Shinjuku (New South Exit): JR Shinjuku Station

JR EAST Travel Service Center (Shinjuku Station)

Shinjuku (East Exit): JR Shinjuku Station

JR EAST Travel Service Center (Shinjuku Station)

Shibuya: JR Shibuya Station

JR EAST Travel Service Center (Shibuya Station)

Ueno: JR Ueno Station

JR EAST Travel Service Center (Ueno Station)

Ikebukuro: JR Ikebukuro Station

JR EAST Travel Service Center (Ikebukuro Station)

Tachikawa: JR Tachikawa Station

JR EAST Travel Service Center (Tachikawa)

Ikebukuro: JR Ikebukuro Station ・Omiya: JR Omiya Station

JR EAST Travel Service Center (Ōmiya)

Yokohama: JR Yokohama station

JR EAST Travel Service Center (Yokohama)

Kashiwa: JR Kashiwa Sta.

JR EAST Travel Service Center (Kawasaki)

Kashiwa: JR Kashiwa station

JR EAST Travel Service Center (Kashiwa)

Funabashi: JR Funabashi station

JR EAST Travel Service Center (Funabashi)
Eastern Japan Area

Sendai: JR Sendai Station

JR EAST Travel Service Center (Sendai Station)

Kashiwa : JR Kashiwa Station

JR EAST Travel Service Center (Yamagata)

Kashiwa : JR Kashiwa Station

JR EAST Travel Service Center (Fukushima)

Sendai: JR Funabashi Station

JR EAST Travel Service Center (Morioka)

Aomori: JR Aomori station

JR EAST Travel Service Center (Aomori)

Akita: JR Akita Station

JR EAST Travel Service Center (Akita)

Akita : JR Akita Station

JR EAST Travel Service Center (Nagano)

Niigata: JR Niigata Station

JR EAST Travel Service Center (Niigata)

Please refer to the official website of JR East for details.

(English) (Traditional)

JR-EAST-East Japan Railway Company

(Traditional Chinese)

JR-EAST-East Japan Railway Company

(Simplified Chinese)

JR-EAST-East Japan Railway Company

(Korean) (Traditional) (Simplified)

JR-EAST-East Japan Railway Company

(Thai)

JR-EAST-East Japan Railway Company

Please stop by JR EAST Travel Service Center when you come to Japan.

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